COVID-19 Protocol

Dear Patients,
We hope this letter finds you and your family in good health and spirit. The last few months have been challenging for many of us. We are so excited about finally being able to invite you back to our office. We will resume treating our patients from June 2nd,2020.
We have always had strict infection control and sterilization protocols as a fundamental service of the practice. With the presence of Covid-19, we are implementing additional precautions to ensure that our office will be a safe place for your dental care.

Office Preparation:

  • Disposable barrier per patient: x-ray heads, keyboards, mouse lights suctions, handpieces, bib holders, etc., i.e., almost everything we touch will be covered by a disposable barrier and tossed away as we always do after each patient leaves.
  • We have also added HEPA filtration systems to trap particles and viruses down.
  • All aerosol producing procedure will be performed in a close operatory to prevent the aerosol transfer from room to room. We installed a double-strength suction system for use during procedures to reduce aerosol and particle dispersion.
  • We have added the Flexi glass barrier at the front desk and redistributed the chairs in the waiting room to be 6 ft or more apart from each other. Upon arrival, you can choose to wait in the car, and inform us about it. We will text or call you when the room is ready. At the front desk, you will get a one time use (or yours to keep) pen for completing any paperwork. You also don't need to hand us your credit card to pay any balances.
  • We added a temporal thermometer to screen all staff and patients to make sure they are free of any symptoms and fevers.
  • Please make sure to wear masks upon entering the practice and maintain them until they are seated in the treatment room; please keep it on until we request you to remove or lower it. We have hand sanitizer and encourage you to use it upon entry to the office, restrooms, and treatment rooms.
  • It would be better if you do not bring any additional companions for your appointment. Only patients needing to be seen that day should visit the office.
  • We'll assign certain hours to our pregnant or senior patients to minimize having them at the same time with the rest of the patients.
  • Our patients will be asked to complete a symptoms survey as well as have their temperature taken before being seen.
  • Every patient will be asked to swish with a solution before any procedure to disinfect their mouth and reduce the spread of unwanted microbes.
  • All of the staff, doctors, and hygienists are highly trained in infection control and will help us implement these new protocols. Our staff is checked daily for any COVID- 19 symptoms to ensure everyone's safety. As usual, the doctors, dental assistants, dental hygienists, and even the front person will be using full PPE and maintain social distance.
  • We have taken every precaution to make this moment possible and provide you with the care that continues to meet the highest standards of safety and quality. Your safety remains our top priority, and you should expect no less.
Here are the latest guidelines from the California Dental Association on COVID-19: https://www.cda.org/Home/News-and-Events/COVID-19
We have taken all of these steps mentioned above, and many more, so you can have the confidence that, when you need care, there is no better or safer place to be.
We are ready to see you and are here for you always, whenever you need us.
Sincerely
Dr. Ahmad and staff.

    Location

    3540 Union Ave, San Jose, CA 95124

    Phone: (408) 275-0768

    Fax: (408) 275-0838

    Office Hours

    MON 9:00 am - 6:00 pm

    TUE 10:00 am - 7:00 pm

    WED Closed

    THU 10:00 am - 7:00 pm

    FRI 9:00 am - 6:00 pm

    SAT 8:00 am - 3:00 pm

    SUN Closed

    Get in Touch

    Email: [email protected]

    Phone: (408) 275-0768